Terms of service
Welcome to TireFlow™. These Terms of Service govern your use of our website and your purchase of products from us.
By accessing our website or placing an order, you agree to these Terms of Service.
1. Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.
You must not attempt to gain unauthorised access to our website, systems, accounts, or customer information.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing displayed on our website are accurate.
However, colours, packaging, measurements, and other product details may vary slightly from images shown on the website.
We reserve the right to correct errors or update product information when necessary.
3. Pricing
All prices displayed on our website are subject to change without notice.
The price applicable to your order will be the price displayed at the time your order is placed, subject to any obvious pricing errors.
If an obvious pricing error occurs, we reserve the right to contact you before fulfilling the order.
4. Orders
Submitting an order constitutes an offer to purchase the selected products.
We reserve the right to accept or decline an order where appropriate, including where:
- A product is unavailable
- There is an obvious pricing or product information error
- We suspect fraudulent or unauthorised activity
- We are unable to fulfil the order for reasons outside our reasonable control
If we are unable to fulfil an order after payment has been received, we will provide an appropriate refund where applicable.
5. Payment
Orders must be paid using the payment methods made available at checkout.
Payment information may be processed through third-party payment providers.
We do not guarantee the availability of any particular payment method at all times.
6. Shipping and Delivery
Delivery times are estimates and are not guaranteed unless expressly stated otherwise.
Please refer to our Shipping Policy for information about processing times, delivery estimates, tracking, delays, and shipping-related issues.
7. Returns and Refunds
Returns, refunds, exchanges, faulty products, damaged products, and incorrect orders are handled in accordance with our Returns & Refund Policy.
Nothing in these Terms limits any consumer rights that cannot legally be excluded or limited under applicable South African law.
8. Product Use
Customers are responsible for using products in accordance with the instructions and safety information provided with the product.
TireFlow™ is not responsible for damage resulting from misuse, improper installation, modification, negligence, or failure to follow the supplied instructions, to the extent permitted by law.
9. Intellectual Property
All content on the TireFlow™ website, including logos, branding, text, graphics, photographs, product images, and other materials, is owned by or licensed to TireFlow™ unless otherwise stated.
You may not reproduce, distribute, modify, copy, sell, or commercially exploit our content without prior written permission.
10. Third-Party Services
Our website may use third-party services, including payment processors, ecommerce platforms, courier companies, analytics services, and advertising platforms.
Your use of those services may also be subject to the relevant third party’s terms and policies.
11. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available.
We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.
12. Limitation of Liability
To the maximum extent permitted by applicable law, TireFlow™ will not be responsible for losses resulting from circumstances beyond our reasonable control.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
13. Changes to These Terms
We may update these Terms of Service from time to time.
The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of the website after an update constitutes acceptance of the updated Terms to the extent permitted by law.
14. Governing Law
These Terms are governed by the applicable laws of the Republic of South Africa.
Any disputes will be dealt with in accordance with applicable South African law.
15. Contact Us
If you have questions regarding these Terms of Service, your order, or our products, please contact us using the contact details provided on our website